Workplace perks like stocked fridges, catered meals, on‑site fitness facilities and laundry services have felt like the key differentiators in attracting top talent to a new company for some time now.
But in the face of historically low unemployment levels, employers need to think about whether these perks are really keeping employees motivated and happy. Is this the employee experience they’re really looking for?
A look at employee experience has traditionally centred on employer perspectives. If business leaders want to truly build a better employee experience – and they should – we need to shift our mindset and look at it from the perspective of employees so we can truly understand what it is they want and need.