The engagement level of an organization’s employees directly impacts important business outcomes such as profit and retention. Results from CCI Consulting’s Global Employee Engagement surveys revealed three areas that are keeping employees from going the extra mile at work: recognition, growth, and management. Employees across multiple industries, functions, and job levels consistently showed frustrations with these three areas.
Many employees do not feel they receive the appropriate recognition for their good performance. They are not effectively rewarded in a way that motivates them to continue to perform well. Working towards a clear career growth plan is desirable to many employees. However, most felt that they did not have a clear plan for advancement because of lack of support from management when they expressed an interest in promotional opportunities. This lack of support ties into the fact that most employees feel that the management team is not fully “in touch” with employees, causing a disconnect that leaves employees with a lack of trust in management.